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FAQs @ Frequently Asked Questions

Do you have any doubts? Do not worry! In this section you will find all the answers to your questions. Browse the tabs according to the type of question you need to solve, open the answer to your question, and convince yourself that with Camping Vendrell Platja, there are only advantages!
If you cannot find the answer you were looking for, we will be happy to assist you by phone (+34) 977 69 40 09 , by sending an email to booking@vendrellplatja.es or through the contact form on our official website .
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How can I book?

Directly on our website or by phone at +34 977 69 40 09.

How can I confirm that you have received my reservation?

Payment of the reservation: the amount of one night will be payed, 7 days before arrival - A secure online bank payment link will be sent by email, the rest will be paid at the camping

Cancellations and changes (We do not have cancellation insurance)

Cancellation policy: You can cancel or modify your reservation without any cost up to 48 hours before the day of your arrival. After this period, the charge for the first night will not be returned. Likewise, in case of no-show, the charge for the first night will not be returned.

Considering the current situation, your reservation may be modified or canceled, arising in this case, the right to a total or partial refund of any amount previously paid.

Can I reserve a specific number of accommodation or pitch?

The numbering of the accommodation or the pitch is assigned by the reservations department according to availability and internal organization. Although preferences can be indicated, these are neither guaranteed nor confirmed in advance, it will be subject to availability. Accommodations are neither guaranteed nor confirmed together.

Nearest Towns

Calafell 1km, Coma-ruga 1km, Tarragona 33km, Barcelona 68km

Accommodation Capacity

4.5 or 6 people (counting children and babies) depending on the type of accommodation. VISITS ARE NOT ALLOWED.

Schedules

The established check-in time for the accommodations is at 5:00 p.m. Early check-in is subject to availability upon arrival at the campsite (without confirmation before arrival).

The departure time is at 10.00 am. for accommodation.
Late check out (late check out): ask for availability and rates upon arrival (from June 15 to September 15 NOT available).

In this current situation and depending on the influx of people, the use of services and facilities once your accommodation has been released may not be allowed.

Cots / high chairs

Prior reservation, at no extra cost. Subject to availability.

Barbecues

The accommodations DO NOT include a barbecue, although it is possible to bring your own, as long as it works with charcoal and with approved tools for this purpose (always depending on the weather). In the area of accommodation type Safaris Shops and MOBIL HOME LUX are NOT authorized. It is forbidden to light any type of fire on the spot, as well as the use of firewood or wood to light barbecues.

Are there accessible accommodations for people with reduced mobility?

We do NOT have adapted accommodations.

Change of towels and sheets

Less than 7 nights are not changed.
Stays of 7 nights, 1 change of towels (Wednesday or Sunday).
Stays of 14 nights or more, 2 towel changes per week (Wednesday and Sunday) and 1 change of sheets per week (Wednesday or Sunday).
For the change, they must leave them on the table outside in the morning.

Cleaning of accommodation

The campsite will request € 150 in cash at the entrance as a deposit, to cover possible damages at the exit of the clients. The accommodations must be returned in the same cleanliness conditions as on arrival, with clean kitchenware, garbage removed, empty refrigerator, sheets and towels deposited in the shower tray. Otherwise, a penalty of € 50 must be paid. No cleaning is done during the stay, possibility of hiring the final cleaning of the stay with a supplement of € 30

Plot capacity

6 people (counting children and babies).

Plot hours

The established check-in time for the plots at 1:00 p.m. Early check-in is subject to availability upon arrival at the campsite (without confirmation before arrival).

The departure time is at 12:00 pm for the camping pitches. Late check out (late check out): ask for availability and rates upon arrival (15-6 to 15-9 NOT available).

In this current situation and depending on the influx of people, the use of services and facilities once your accommodation has been released may not be allowed.

Is it possible to reserve a pitch for the whole season?

The campsite has special long-stay rates. Check with the reservations department.

Are pets Allowed?

We know that your best friend is very important to you but, for reasons of hygiene and safety in the accommodation of our campsite, pets are not allowed, except for guide and assistance dogs, presenting the official and obligatory supporting documentation.

You can always turn to reputable kindergartens in your area so that your pet is in good hands during your holidays.

However, one pet per plot is accepted (check rate). Breeds considered potentially dangerous that are included in the Generalitat de Catalunya list are NOT allowed: Tosa Inu, Fila Brasileiro, Dobermann, Rottweiler, Akita Inu, American Staffordshire Terrier, Dogo Argentino, Pit Bull Terrier, Staffordshire Terrier, ... ( At the entrance, the pertinent documentation in order will be requested).

Do you have electricity and water?

Electrical connection: 5A to 220V. There is no water or drainage on the pitches. The campsite has drinking water supply sources spread throughout the campsite.

Is there shade on the plots?

Although all the plots are delimited by trees, in no case can shade be guaranteed.

What does the price of the plots include?

1 pitch + 1 car or motorcycle and 1 caravan / motorhome or 1 car or motorcycle and 1 tent.

Is it possible to rent refrigerators?

Yes, contact the reservations department to manage it.

Are there adapted bathrooms for people with reduced mobility?

Yes, in the community sanitary blocks.

Are there baby baths?

Yes, in the community sanitary blocks.

Can you receive visits?

VISITS (authorized only in camping pitches. Bungalows / mobile homes / safaris prohibited) They are possible as long as the count of visitors and clients already staying at the camping DOES NOT exceed the maximum capacity of the 6-person pitch (counting children and babies ): Visiting hours: 10:00 a.m. to 9:00 p.m. - Registration hours: 10:00 a.m. to 3:00 p.m. - From 3:00 p.m. no visits are registered.

Price: € 12 per person - Parking: € 12 per vehicle.
Mandatory identification bracelet € 10 per person.
They cannot access with a vehicle inside the campsite, or to unload. Neither with animals.

Can you come to spend a day at the campsite without staying?

You cannot enjoy the facilities without staying.

Is the restaurant at the campsite accessible?

If possible, always by reservation. Access to the restaurant does NOT include the enjoyment of the pool or other facilities. Parking subject to availability.

Where can I park the vehicle?

In the parking space corresponding to your bungalow and on the same plot in case of camping reservation. If it does not fit in the assigned space, you will have to hire a space in the reception car park (€ 12 per night / vehicle, subject to availability) or park outside the campsite.

Access hours to the campsite

The vehicle access barriers are closed from 00:00 to 7:00. Access on foot is possible 24 hours a day.

Reception hours

Monday to Sunday from 8:00 a.m. to 10:00 p.m. From 22:00 you can check in with the security staff, always with a reservation already confirmed. After 22:00, access to the campsite is NOT allowed without reservation or unregistered people.

Pool

Follow the orders of the staff at all times, the admission conditions are found at the entrance. Children under 10 must access with a responsible adult. It is not allowed to jump headlong or stand up jumping disturbing other users. Inflatables, fins, balls, squirt guns, ... prohibited. Board shorts and bathing suits are allowed (provided the fabric is swimwear specific). It is forbidden to enter the pool enclosure with street clothes and footwear. Failure to comply with the regulations will be grounds for expulsion.

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